FAQs
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We offer Therapeutic Massage, Craniosacral Therapy, and Jaw (TMJ) Massage. Each service is customized to your needs and focuses on reducing tension, improving mobility, and supporting overall health. Please visit our services page for more information.
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At Align Bodywork, we do not accept insurance, including MVA insurance. If you plan to use an FSA or HSA, please check with your provider directly to confirm requirements. We do not coordinate claims, and if your FSA or HSA denies coverage, payment is the responsibility of the client.
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Cancelled or rescheduled appointments with more than 24 hours’ notice are not charged. Appointments cancelled within 24 hours, missed appointments, or no-shows are charged the full service fee. To cancel with-in 24 hours, please contact us by text or e-mail. Calls are welcome, though we request that if we are unable to answer that you leave a voice-mail with your name, phone number, and reason for calling and send an additional message via text or e-mail. Please assume we have not received your message yet if there is no reply.
If you arrive late, your session may need to be shortened to respect others’ appointments. The full service fee will be still be charged.
Our scheduling software allows you to opt-in for email and text reminders, but we recommend not relying on these notifications.
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Our approach to therapeutic massage emphasizes gentle, targeted techniques that work with your muscles, fascia, and nervous system. Deep pressure is not always necessary for lasting results and can sometimes increase tension, especially in sensitive areas such as the jaw, neck, or head.
We prioritize your comfort and open communication throughout each session to ensure that all techniques and pressure used are safe, effective, and supportive. While we may incorporate methods such as deep tissue work or trigger point release, these techniques are applied based on our professional assessment, your tissue condition, and your comfort level.
It’s important to note that working with deeper tissues does not always require, or feel like, heavy pressure. Deeper layers of the body can often be accessed through slower, more precise techniques that may or may not involve firm pressure.
We encourage you to let us know if you experience any pain or discomfort at any point during your session, so adjustments can be made. Our goal is always to work with your nervous system, not against it.
Please note that techniques and pressure may vary depending on your health history and individual needs. While we are always happy to decrease pressure or modify techniques, we may not be able to accommodate requests for deeper pressure. We balance your preferences with our professional judgment to provide a safe, effective, and comfortable experience.
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We offer 60- or 90-minute appointments for all services. For new clients or those with multiple areas of concern, we recommend a 90-minute session to ensure enough time for a thorough assessment and treatment.
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At Align Bodywork we only accept clients over 18 years of age, including for craniosacral and therapeutic sessions.
